Casino / Mobile
k99bd is transparent about the data we collect when you access our lobby, manage your account, or use payment options like Nagad, Rocket and Bank Transfer. This policy explains how that data is handled and what choices you have — access and eligibility depend on your local law and the eligible regions we serve.
When you create an account or interact with our platform, we collect the details you enter directly — your name, contact information, and the payment method you choose to connect, whether that is Nagad, Rocket or Bank Transfer. We also collect session-level data: device type, browser activity, and the pages you navigate while signed in. This data serves specific purposes: verifying your account identity, processing wallet transactions accurately, and maintaining the security of your session. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors — such as those handling Nagad or Rocket transactions — is shared only to the extent needed to complete your requested transaction. Any third-party service we work with is bound by data-handling obligations consistent with this policy. Retention periods vary by data type: account registration data is kept for as long as your account remains active or as required by applicable obligations. Session and device data is held for a shorter period. You can request a summary of what we hold by contacting our support route. Where local law in Bangladesh or your eligible region places additional obligations on us, those requirements apply and this policy is read alongside them.
Not every interaction with k99bd falls under a single set of rules. This section draws the line clearly between what our privacy policy governs directly and what sits outside its scope — so you know exactly where to look if a question comes up about your account access, a payment record or a third-party link.
When you log in, update your profile or verify your identity, the data you submit is governed by this policy. That includes email, contact details and any identity document you upload through the account verification flow.
Deposits and withdrawals processed via Nagad, Rocket or Bank Transfer involve shared data with the payment processor. We control our side of that exchange; the processor's own privacy terms cover what happens on their side.
Browsing the lobby, opening a game category or reading published content generates session data. Our cookie notice — accessible from the site footer — sets out exactly which cookies are active and how to manage your preferences.
Links to external sites, game studios or partner pages lead outside our policy boundary. Once you leave k99bd's domain, the destination's own privacy terms apply and we are not responsible for how that site handles your data.
Your account gives you direct access to several data-management actions without needing to contact us first. Log in and open the account settings page to review the personal details stored against your profile — your name, contact address and linked payment method are all visible there. If something is wrong or out of date, the edit fields on that page let you correct it immediately. For data that is not editable from the account panel — such as historical transaction records linked to a Nagad or Rocket deposit — you can raise a request through our published support route and we will respond with the relevant record or an explanation of why it is retained. If you have a concern about how a specific piece of data was collected or used, that is also a valid support query and we treat it with the same priority as an account issue. Where your local law in Bangladesh or an eligible region grants you a specific data right beyond what is described here, that right applies and we will honour a request made under it.
Open the account settings page after signing in to see the personal data fields we hold for your profile, including name, contact details and linked payment method.
Edit your name, contact address or other profile fields directly from the account panel. Changes take effect immediately and are reflected across your session.
For records tied to Nagad, Rocket or Bank Transfer transactions, submit a data request through our support route. We will locate the relevant records and respond as the process allows.
Any question about how a piece of data was collected, stored or shared is handled through the same support channel as account queries. Contact us and state that the question relates to a privacy matter.
If your question is not resolved by reviewing your account panel, our support channels are available. Use only the routes published on this site; we do not accept privacy requests through unofficial channels. State clearly that your message concerns a privacy matter so it reaches the right handling queue.
Open the chat widget from the lobby or account page and describe your privacy question. The agent will log it as a data-handling query and escalate if needed.
Send your request to the support email address published in the site's contact section. Include your registered email and a short description of the data matter you want addressed.
The help page accessible from your signed-in account lists common privacy and data questions with step-by-step instructions for the most frequent self-service actions.
The measures below reflect how we approach data security, cookie use, retention and your ability to request changes. These are operational practices, not marketing claims — what you can expect from us based on how the account and payment systems are configured.
Your account is protected by session-based authentication. We do not store your password in plain text and any login from an unrecognised device requires confirmation before access is granted. Review the security settings page for the controls available to you.
Cookies active on our site are listed in the cookie notice in the site footer. You can adjust your preferences there. Functional cookies are required for the account session to work; analytics cookies can be turned off without affecting your login or wallet access.
Account registration records are kept while your account is active and for the period required by applicable obligations. Session logs and device data are held for a shorter period. You can ask us what we currently hold by submitting a request through support.
To request correction or deletion of data we hold about you, contact support and mark the query as a privacy request. We will confirm receipt, describe what action is possible and complete it within the timeframe our process allows.
These are the questions we receive most often about data, account privacy and how to act on your rights under this policy. If your question is not covered here, use the support route described in the contact section above.
We collect the details you submit during registration — name, contact information and the payment method you link, such as Nagad, Rocket or Bank Transfer. Once you are active, session and device data is also recorded to maintain account security and process transactions correctly.
Transaction data is shared only with the payment processor required to complete the transfer you requested. That processor handles their portion under their own data terms. We do not sell or share your payment data for marketing purposes.
Log in and open the account settings page to view your stored profile fields. For records not visible there — such as historical transaction logs — submit a request through our live chat or email support route and we will respond with the relevant information.
Yes. Contact support and state that you want to submit a data deletion request. We will explain which records can be deleted immediately and which must be retained under applicable obligations, then complete the process within our standard handling period.
Access to k99bd and the protections in this policy depend on your local law and whether you are in an eligible region. If you can access the platform under local law, this policy applies to the data we collect during your sessions and account activity.
Open the cookie notice linked in the site footer to see which cookies are active. You can turn off analytics cookies from there without affecting your account session. Functional cookies remain active as they are required for login and wallet operations to work correctly.